Information you provide
We may collect information you provide directly, including:
- Your name, email address, and phone number
- Shipping and billing address information
- Product selections, quantities, and order history
- Messages, special instructions, and support requests
Payment information
During the confirmation-first workflow, this website does not collect card or bank information. When online payment is available, a provider such as Stripe processes the payment details.
JST Adventures may receive limited transaction information, such as payment status, amount, and a transaction identifier, but does not receive or store the full payment-card number.
Technical and usage information
Our website and service providers may automatically receive technical information such as IP address, browser and device type, pages viewed, referral information, approximate location derived from IP address, and performance or diagnostic data.
Cookies or similar browser technologies may be used where needed to operate the site, measure performance, maintain an order flow, or prevent abuse.
How we use information
We use personal information to:
- Record, review, confirm, build, and fulfill orders
- Contact you about materials, payment, shipping, or support
- Send order and payment confirmations
- Maintain transaction, accounting, and business records
- Operate, secure, troubleshoot, and improve the website
- Detect fraud, abuse, or technical problems
- Meet legal and regulatory obligations
We do not sell personal information or use it for cross-context behavioral advertising.
How we share information
We share information only as reasonably needed with service providers that help us host the website, store order data, deliver email, process payments, and ship purchases. These may include Vercel, Neon, Resend, Stripe, and shipping carriers.
We may also share information with professional advisers, with authorities when required by law, to protect legal rights and safety, during a business transfer, or when you direct us to do so. Third-party providers apply their own privacy practices to information they process independently.
Retention and security
We retain information for as long as reasonably necessary to fulfill orders, support customers, maintain tax and accounting records, resolve disputes, prevent fraud, and meet legal obligations. When information is no longer reasonably needed, we may delete or deidentify it.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. No storage or transmission system can be guaranteed completely secure. Please do not send payment-card numbers, bank details, or government identification numbers by email.
Your choices and rights
Depending on where you live and the law that applies, you may have the right to ask whether we process your information, request access or a copy, correct inaccurate information, request deletion, or opt out of certain data uses.
Current customers may make a request by replying to an order confirmation with “Privacy Request” in the subject line. Other visitors should check the Help center for the latest contact path. We may need to verify your identity before responding and will not discriminate against you for exercising an applicable privacy right.
Children's privacy
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, use the contact path in the Help center so we can review it.
United States processing
JST Adventures and its primary services operate in the United States. If you access the website from another country, your information may be processed in the United States, where privacy laws may differ.
External links
Our website may link to third-party sites. Their privacy practices are their own, and this Policy does not cover information they collect independently.
Changes and questions
We may update this Policy as our website, ordering process, or service providers change. The effective date at the top identifies the current version, and material changes will be communicated when required by law.
For a privacy question connected to an active order, reply to your confirmation email. For general information, visit the Help center.